Building a Personality for Chatbot
Nowadays, chatbots are increasingly becoming popular with many businesses and play an essential role in the mission of serving customers. Chatbots can be considered the image representative of many companies or businesses. When creating a chatbot, one of the most
What is a Chatbot? Differentiate between chatbot and live chat
The development of technology has driven the trend of online messaging via social media among users. If your business receives hundreds of messages per day on its fan page, while lacking sufficient staff resources, how can you respond to customers
Understanding Chatbots and Their Real-Life Applications
Have you ever heard the term "chatbot" in your use of smart devices? Have you ever thought you were chatting with someone from a customer service department on a website but found out it was not a real person? This
