Understanding Chatbots and Their Real-Life Applications
Have you ever heard the term "chatbot" in your use of smart
Optimizing Interaction Through Customer Care with Chatbot
Providing customer care for existing customers using chatbots is one of the
Using Live Chat to Increase Personal Interaction with Customers
Interacting with customers requires a variety of skills, and each interaction channel
Customer Interaction via Live Chat Effectively During End-of-Year Shopping Season
For websites utilizing online customer support solutions (Live Chat), the increased traffic
Choosing CRM for small businesses: To do or not to do? What to consider?
Today, CRM is seen as an indispensable tool for businesses to enhance
Experience in CRM Implementation: How to Get Started?
Implementing CRM applies to businesses. Many businesses, although aware, need to apply
Should You Invest in a CRM System at the End of the Year?
The end of the year is a "sensitive" time for businesses to
7 Benefits of a CRM System for Customer Care Tasks
CRM is currently the most effective customer care and management solution for
Live Chat: What Is It? 10 Reasons Live Chat Leads the Customer Support Race
What Is Live Chat? Live Chat, or direct chatting, is a medium that