Vietnam Retail & E-commerce Market Landscape 2025 and 2026 Outlook
Economic & Retail Landscape The economy is still growing, but consumer sentiment has clearly shifted to a more defensive stance. Newly registered FDI in the first nine months of 2025 reached USD 12.4 billion, while CPI rose 3.27% YoY. Meanwhile, gold prices
5 Minutes to Learn About Marketing Automation
1. What is Marketing Automation? According to Oracle, marketing automation is software that supports marketing teams in planning, coordinating, and managing marketing activities across various platforms, while also allowing them to quantify, track, evaluate, and optimize the effectiveness of these activities. The
Marketing Automation – Optimizing Every Business Activity
What is Marketing Automation? How to implement Marketing Automation in an Inbound direction? In this article, let's dissect each layer of this term and find the most suitable Marketing Automation strategy for your business. What is Marketing Automation? "In the marketplace, whoever
7 Marketing Automation Trends for Businesses
Applying Marketing Automation is an excellent way to enhance marketing effectiveness while saving time and budget. Automating fixed and simple processes with Marketing Automation allows businesses to focus their human resources on more important tasks. If you want to maximize the
CRM – A Solution to Increase Revenue Growth in the Digital Age for Businesses
Besides developing business activities, any business aims to maximize its revenue growth in the digital age. To achieve the goal of increasing profits, CRM is the optimal choice adopted by many businesses. Let's explore the benefits of CRM, a solution that
Why is online chat important for online business?
Online chat is one of the useful tools that help increase conversion rates on your website while improving customer service. Especially in online business, it plays an extremely important role. Improve your business with live chat The benefits of live chat, especially
5 Reasons You Should Integrate Live Chat on Your Website Now
Live chat is one of the effective communication tools used to provide customer care on a website platform. To understand how it works and the benefits it brings, Digital Mind invites you to explore this article. 1. What is live chat? Live
Building a Personality for Chatbot
Nowadays, chatbots are increasingly becoming popular with many businesses and play an essential role in the mission of serving customers. Chatbots can be considered the image representative of many companies or businesses. When creating a chatbot, one of the most
Notes for Using Chatbot Tools to Retain Customers
In summary, a chatbot is a tool that helps automatically respond to comments and messages. Due to its usefulness, chatbots are becoming increasingly popular and widely used. However, not all businesses can leverage the full power of chatbots. Here are a
What is a Chatbot? Differentiate between chatbot and live chat
The development of technology has driven the trend of online messaging via social media among users. If your business receives hundreds of messages per day on its fan page, while lacking sufficient staff resources, how can you respond to customers
